Star light, star bright. Can a star elevate your brand? Well, it might.
Creatives aren’t just responsible for art. We are responsible for story telling and brand development. Sometimes that story simply comes through a cohesive tone and style in a campaign. But other times it is developed with the help of celebrity endorsements. But, how do we know when is the right time to use them? Well, here is you unbiased guide to help you decide.
First list out the pros and cons. Rick Suttle lists out some advantages in his article “What Are Five Advantages to Using Celebrities in Advertising?” that will be helpful in this exercise:
Pros
- Possible consumer influence- if the consumer favors the celebrity, or finds them at least credible or interesting, the consumer therefore may favor the product as well.
- Increased brand awareness- this is the definition of putting a face to a name. It is easier for people to know of and remember brands that correlate with people they are already familiar with.
- Positive brand positioning- through the transitive law, if the celebrity in the endorsement is seen in positive light. The brand will be positioned in positive light.
- Fresh start- if a brand is falling/losing popularity, introducing a celebrity into the story, could possible give the whole brand a fresh start. Consumers are more likely to think the product is “elite” again.
- Then of course, all of the above could ultimately attract new users of the product.
Cons
- Not all celebrities relate to all audiences. As a company you are taking the gamble of exclusion. Someone who may otherwise love your product, may not even try it if they do not like the celebrity endorsement.
- It is possible that the star could outshine the brand. It is important that the celebrity is integrated into the story well enough so the consumer understands the value and relationship.
- Spoiler Alert! This is the biggest downfall!… You can NOT control celebrities. No matter how many contracts they sign, anything could happen. When you leave a public figure to be the voice of your brand, any unfavorable action is, again, by the transitive law, a direct relation to your brand.
Need I remind you of Paula Deen or Ray Rice?
Now, here’s some additional food for thought. What if the celebrity isn’t the “face” of the brand; rather, they are the “voice” of the brand. Does it have the same advantages? Will the consumer relate the voice with the brand in the same way as they would by seeing the face? Will it mitigate some of the risks since the face won’t be directly related? These are all additional considerations to think about when developing the story.
This week, Wonderful Pistachios released its new commercial with new personifications. John Cena, which given his wrestling occupation, is controversial by nature, yet he was given the endorsement to be the voice of the mascot elephant.
David Gianatasio writes his AdWeek article “John Cena Is Not an Elephant, but Now He’s Playing One on TV for Wonderful Pistachios” as an introduction to the new endorsement. See the video here.
Do you think a voice to a character is a good compromise to mitigate risk of a celebrity endorsement? Or do you think it is a waste of money to not have the face related with the brand as well? Let me know in the comments!